Privacy Policy

 

General

Lifester knows that you value your privacy and we appreciate the trust you and the guests you invite into your Projects place in us. This Privacy Policy describes how Lifester Corporation ("Lifester", "we", or "us") collects, uses, discloses and otherwise processes information collected about or from you and the clients and advisors you invite to use our Website: https://www.lifester.com (the "Website").

This Privacy Policy is incorporated by reference into Lifester's Terms of Use Agreement ("Terms"). By agreeing to this Privacy Policy in your account setup, or by using the Website, you consent to the processing of your information as set forth in this Privacy Policy.

1. Account

The Website permits you to register for an account. To do so, you will need to provide us with certain information, such as your email address, and in some cases your name and phone number. You will also be required to register a password. You may browse the Website without registering an account, but many of the Website's features will not be available to you, such as the ability to post or join a Project.

2. Payment Information

When you make payments through the Website, you may need to provide financial account information, such as your credit card number, to our third-party service providers, such as Stripe. We do not collect or store such information, though we may receive information about completed transactions that does not include credit card or bank account numbers.

3. Your Use of the Website

We keep track of certain information about you when you visit and interact with the Website. This information includes the features you use; the links you click on; the type, size and filenames of attachments you upload to the Website; frequently used tags and search terms; and how you interact with others.

We also collect information that you provide as part of the various collaboration services we offer including information related to your posts, replies, direct messages, chats, shared files, comments, suggestions and project fields.

4. How We Use Information We Collect

We are always looking to protect your private information from data loss, security breaches, and malicious attacks, so an important reason we collect all of your data and back it up in real time, is to preserve it for you in the event of a Denial of Service (DoS) attack, or other catastrophic failover. For more information, please review our Disaster Recovery Policy.

We understand that the content of project fields, comments, suggestions and chat messages may be confidential. As a result, no computer algorithm or team of people will be allowed to scan the content of your private projects and chat messages unless there is reasonable evidence of violation of our Terms of Use Agreement. It follows, therefore, that we will not sell, lease or disclose such content to any marketing firm, political organization or other third party unless that party is a strategic partner of Lifester and needs access to such information in order to improve the services that Lifester provides to you. By way of example, we may engage the services of a specialist in Disaster Recovery as a Service (DRaaS), such as BlazeClan or Amazon Web Services in order to better protect your data and improve your experience.

We reserve the right to use any information we collect to provide the services we give to you, such as processing transactions, providing customer support, maintaining operations, tailoring features to your needs, improving your ability to collaborate effectively with others, and providing faster, smarter and more integrated service.

Lifester uses military grade encryption and is always seeking to improve its security profile. No method of transmission over the internet or electronic storage is completely secure, however, so Lifester cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep in a safe place. We encourage all users to change their password frequently.

Lifester is not HIPAA Compliant and not intended to serve as a virtual data room for sensitive identity-specific financial and personal health information. To the extent that you decide to share or store such information, you agree to do so either directly offline, or by using third-party HIPAA Compliant sites specifically designed for that purpose.

5. European Union Users

Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:

  • Performing the contract we have with you: In certain circumstances, we need your personal data to comply with our contractual obligation to deliver our services, such as enable collaboration relationships, display and share projects, and establish communication channels.
  • Legal compliance: Sometimes the law says we need to collect and use your data. For example, tax law requires us to retain records of payments made through our Website.
  • Legitimate interests: This is a technical term which means we have a good and fair reason to use your data and we do so in ways that do not hurt your interests and rights. For example, we may analyze how users interact with our Website so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users.

5. Retention of Data

Lifester will retain your information as long as your account is active. We will also retain and use this information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Lifester's legal rights.